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Human Resources Operations Supervisor

DFW Airport, TX, United States
Apr 2, 2024

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Job Description

Qualifications

Job Overview:

Under general direction of the Assistant Vice President, provides supervision and guidance to staff performing activities related to information resources, including management and support of employee and other departmental records as well as data maintained in the Human Capital Management (HCM) system and other systems.  Consults with HR managers about streamlining business processes and improving access to records and information using technology. Oversees the Human Resources service center (HR Solutions Hub) operations. Oversees the Airport-wide administrative policy and procedure program. Coordinates services with the HCM systems, HR managers, and technology specialists.

What you will be doing:

  • Responsible for the development and integration of a forms management package with the Board's Intranet, Share Point, Remedy force and other technology related initiatives with a potential to impact HR.
  • Develops and implements electronic records management or recordkeeping systems and processes which address the use of technologies such as imaging, forms management, and electronic document management.
  • Manages the HR Solutions Hub staff and activities, ensuring procedures are established and maintained for consistent handling of employee questions, transactions, and administration of human resource programs.
  • Manages departmental records management staff and programs in accordance with Airport policy, including implementation of a system for cataloging and maintaining all active, inactive, and destroyed departmental records; serves as official custodian of employee records; oversees responses to requests for information, including open records requests, subpoenas, and employment verifications.
  • Administers departmental records retention program to address all types of media storage; ensures adherence to tax and legal requirements that affect the disposition of HR records eligible for destruction; oversees destruction process for both hardcopy and electronic Form I-9s.
  • Oversees quality control audits on a bi-weekly basis to ensure that the integrity of employee information is maintained and to ensure compliance with legal and Airport policy requirements.
  • Manages the Triennial Policy Review project every three years and assists with facilitating the executive review process with Legal and Audit Services of all policies.
  • Develops and implements departmental training program to address such areas as the management of records and information, the utilization of the Human Capital Management system, HR's Intranet site, SharePoint, and audit processes.

What you need:

What we desire:

  • Three (3) years of experience working with HCM software such as PeopleSoft, Oracle, or Workday.
  • Three (3) years of experience developing and updating enterprise-wide policies and procedures.
  • Two (2) years of project management and process improvement experience.
  • Project Management Professional (PMP) or Certified associate in project management (CAPM).
  • Experience managing staff in a call center environment.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We're recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,000 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We're looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.

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Job Info

Job ID# 1007602

Apr 2, 2024

United States