Explore Careers at DFW Airport

Parking Operations Specialist

DFW Airport, TX, United States
Sep 9, 2021

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Job Description

Qualifications

Job Overview

As a Parking Operations Specialist, you will work directly under a Parking Operations Shift Supervisor, overseeing and participating in the collection of vehicle parking revenues. You will assist in counting, depositing, and securing monies collected, perform minor clerical duties including Backoffice support. You will perform minor maintenance on the Parking Control System (PCS) devices and gates, settle fee disputes and minor customer complaints.  You will also operate a Mobile License Plate Inventory vehicle that will allow you to scan license plates of parked vehicles at the Airport Garages/Lots while also assisting customers in the parking garages.

What you will be doing:

  • Operating Parking Control System (PCS) equipment to process parking transactions
  • Observing lane equipment including ticket levels, gates, and variable message signs, ensuring adequate lane availability to the public both on the plaza and in the operational field
  • Responding to customer complaints; resolves complaints to customer satisfaction within board operating procedures or refers to Shift Supervisor for resolution
  • Monitoring Parking Control System and alerts appropriate persons of system malfunctions 
  • Driving a vehicle in confined areas within parking lots and garages; performs pre-trip and post-trip inspections (fluid levels, tire pressure, exterior condition, etc.)  ensuring safe operating condition of Board vehicle
  • Operating a Mobile License Plate Inventory (MLPI) equipment in vehicle and scan license plate information from each lot by driving in aisles of multi-level garages

¿What you need:

  • Completion of high school curriculum or equivalent
  • Six (6) months of experience as a Guest Service Agent 
  • Possession of a valid Class C driver’s license

About Us

We are Dallas Fort Worth International (DFW) Airport—one of the most successful airports in the world by any definition. We’re recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,000 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We’re looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.

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Job Info

Job ID# 1005651

Sep 9, 2021

United States