Explore Careers at DFW Airport

Concessions Business System Administrator

DFW Airport, TX, United States
Dec 3, 2021


Job Description


Job Overview

As the Concessions Business System Administrator, you will use technical resources and work closely with business units, and subject matter experts to identify business needs, monitor compliance, define projects, develop requirements, and manage the development effort to completion.  You will also be responsible for the daily management of the business, revenue, analytics, and compliance for the Concessions Program. You will serve as the resident expert on the concessions systems and information and act as a liaison between the concessionaire and the ITS technical development team.  

What you will be doing:

•     Validate and record sales data to compile, analyze and report sales performance to be used by management for decision making for Food & Beverage, Retail, Passenger Amenities, and Rental Car business units.

•     Work closely with DFW ITS Developers and Concessionaires to provide the Concessions Department with near real time information that is extracted directly from each concessionaire point of sales system.

•     Monitor data usage to assist teams, share best practice trends in data use, and provide insight into how and where teams can use data to help in day-to-day decision-making and optimize workflows.

•     Act as the Concession’s Liaison for all tenants regarding sales entry through the on-line Concessionaire Sales Portal Application, which includes account registration, application training for tenants and reconciliation of sales data on a weekly basis.

•     Assist in generating annual reports and completing surveys for industry related organizations for benchmarking purposes.

•     Analyzes business development strategies and quantifies potential financial impacts for Food & Beverage, Retail, Passenger Amenities, and Rental Car business units.

What you need:

•     Bachelor’s degree in business administration, information systems, data management, retail management, real estate property management or related field.

•     Four (4) years of experience in property management, information systems, data management or related field.

•     Any equivalent combination of education and/or experience may be substituted for the above.

•     Possession of a valid Class C driver’s license.

What we desire:

•     Knowledge and experience with MicroStrategy.

•     Knowledge and experience with Tableau.

•     Knowledge and experience with Prop Works.

•     Knowledge of the principles and practices of commercial property management

About Us

We are Dallas Fort Worth International (DFW) Airport—one of the most successful airports in the world by any definition. We’re recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,000 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We’re looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.


Job Info

Job ID# 1005962

Dec 3, 2021

United States