Explore Careers at DFW Airport

Consumer Insights Manager

DFW Airport, TX, United States
Feb 24, 2022


Job Description


Job Overview

As the Consumer Insights Manager, you will generate research and insight that is actionable and provides business solutions that promote loyalty among DFW’s three customer groups:  Airlines, Passengers and Tenants.  Under general direction of the Senior Insights and Analytics Manager, the Consumer Insights Manager is responsible for overseeing design and delivery of research programs and projects that provide consumer insights to achieve business goals..

What you will be doing:

•     Develop and execute quantitative and qualitative consumer research projects to achieve business goals.

•     Manage fieldwork execution of quantitative and qualitative research including questionnaire design, analysis, and presentation results.

•     Analyze data and translate findings into meaningful consumer insights.

•     Create and deliver presentations with actionable insights in concise and easy-to-understand format.

What you need:

•     Bachelor's degree in Business Administration, Marketing or a related field.

•     Four (4) years of market research, consumer insights experience or related field.

•     Any equivalent combination of education and/or experience may be substituted for the above.

•     Two (2) years of survey development experience.

•     Possession of a valid class C driver’s license.

What we desire:

•     Master's degree in Market Research, Business Administration, Marketing or a related field.

•     Experience with multivariate statistical design and analysis.

•     Experience in the aviation industry.

•     Experience in project management.

About Us

We are Dallas Fort Worth International (DFW) Airport—one of the most successful airports in the world by any definition. We’re recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,000 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We’re looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.


Job Info

Job ID# 1006109

Feb 24, 2022

United States