Explore Careers at DFW Airport

IOC Gate Coordinator

DFW Airport, TX, United States
May 5, 2022


Job Description


Job Overview

As the IOC Gate Coordinator, you will oversee all operational activities for board operated gates and Board-managed hardstands and aircraft parking ramps.

What you will be doing:

•     Scheduling DFW Board-operated aircraft parking gates and hardstand spots by utilizing a Resource Management System (RMS), monitoring gate and hardstand operations, maintaining situational awareness of terminal gate and hardstand availability.

•     Providing notification to airlines of gate changes and gate scheduling conflicts.

•     Researching and recommending operational solutions to issues such as equipment changes, gate changes, flight cancellations, etc. for all flights assigned to Board-operated gates.

•     Managing and scheduling hardstand parking by evaluating aircraft type, size, schedule, and terminal/ramp requirements.

What you need:

•     Completion of high school curriculum or equivalent.

•     Three (3) years of experience in customer service experience in airport, airfield or airline operations including one (1) year experience in a position requiring extensive public contact.

•     Any equivalent combination of education and/or experience may be substituted for the above.

•     Proficiency with Resource Management System.

•     Must be able to work various shifts, as well as holidays and weekends.

•     Possession of a valid Class C driver's license.

•     Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport’s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.

•     This is a designated safety sensitive position as defined in DFW Airport’s Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug screening test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.

•     This is a designated Essential Employee position as defined in DFW Airport’s Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation.

•     Ability to obtain and maintain an FBI Criminal Justice Information System (CJIS) clearance.

What we desire:

•     Knowledge of flight information, ramp information and Flight Information Display systems.

•     Knowledge of hazards and safety precautions associated with area of assignment.

•     Must possess excellent communication and interpersonal skills.

•     Ability to handle multiple tasks, identify building service conflicts/risks, and manage continually changing priorities.     

About Us

We are Dallas Fort Worth International (DFW) Airport—one of the most successful airports in the world by any definition. We’re recognized for our innovation, leadership, drive for excellence and talented employees. Our success is made possible because of the diverse talents of over 2,000 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We’re looking for the best talent to join us and help reimagine what an airport can be. Bring your talents to DFW. Live and work with purpose.


Job Info

Job ID# 1006235

May 5, 2022

United States